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Measuring impact, honestly

Needs assessments, theories of change, indicators and evaluations, then the reports the law asks for: the annual CSR report, CSR-2, impact assessment and BRSR.

10 guides · about 102 minutes of reading · For CSR teams, NGOs and evaluators

The guides

  1. Guide · 12 min read

    Needs assessment: start with the community

    Good programmes start from what a community needs, not from what a funder wants to build. Here is how to find out, using India’s public data, honest conversations and local government, and how to turn what you learn into priorities.

  2. Guide · 10 min read

    Theory of change, simply explained

    A theory of change is the reasoning behind a programme: how its activities are expected to lead to the change it wants, and what must be true along the way. Here is how to build one that people will actually use.

  3. Guide · 9 min read

    The results chain and logframe: from inputs to impact

    Every project is a chain: money and people pay for activities, activities produce outputs, outputs lead to outcomes, and outcomes contribute to impact. The logframe turns that chain into a table you can manage and measure.

  4. Guide · 10 min read

    Choosing indicators that mean something

    An indicator is what you measure to know whether change is happening. Choose well and your reports show real results; choose badly and you end up counting kits and saplings. Here is how to choose, with examples by sector.

  5. Guide · 11 min read

    Baselines, endlines and evaluation designs

    A baseline tells you where things started; an evaluation design tells you how much of the change was yours. Here are the designs, from simple to rigorous, when each is worth it, and what sample sizes really depend on.

  6. Explainer · 10 min read

    Social return on investment (SROI) and its limits

    SROI puts a rupee value on the changes a programme creates and compares it with what was spent. It can sharpen thinking about outcomes, but the headline ratio rests on many judgements. Here is how it works, and how to read one sceptically.

  7. Guide · 10 min read

    Impact assessment under the CSR rules

    Larger companies must have an independent agency assess the impact of their bigger CSR projects. Here is exactly who is covered, the cost limit, the Social Stock Exchange exemption, and how to write terms of reference that produce a useful report.

  8. Guide · 10 min read

    The annual report on CSR in the board’s report

    Every company covered by Section 135 must include an annual report on CSR in its board’s report, in a set format. Here is each item in plain words, how the numbers fit together, what must also go on the website, and the mistakes to avoid.

  9. Guide · 10 min read

    Form CSR-2: the annual CSR filing

    Form CSR-2 is how the Ministry of Corporate Affairs sees, project by project, what each company did with its CSR money. Here is who files it, when, what every part asks for and how to get it right.

  10. Explainer · 10 min read

    BRSR: the sustainability report listed companies file

    India’s 1,000 largest listed companies must report each year on how they treat the environment, their workers, communities and customers. Here is what the BRSR asks, how BRSR Core is checked, and how NGOs and CSR teams can use it.